The itch.io version of the game is, without confirming it would be acceptable for users, no longer being properly supported.
They are offering Steam keys to any itch.io owners and that version is fully supported, but that doesn't help customers who can't use Steam (due to it having been a known health hazard for the past 18 months with Valve refusing to fix it).
How I cant change my name is really bugging me! I've been crying for the past days because of this- not literally but I have cried because of it- its also not letting me Log in on mobile- pls fix this! T^T :(
THIS IS FOR PC VERSION. For anyone having issues running the Among Us because they purchased it on the itch.io site, you MUST link the purchase to your Steam account. *NOTE: you do NOT have to repurchase the game* The steps below should help you out:
1. Since you're already on this page, scroll to the top to "You Own This Game" and press the download button.
2. Scrolling down you should see a "claim steam key" click claim and you will have to put in a code given through an email address. Afterwards, you have to click that to reveal the steam key.
3. Open steam and on the top of the tab is 'Games' under the drop bar 'Activate a product on Steam'
4. Enter the steam key given from the 'Download Among US' given on the itch.io page.
5. Run the game on Steam (you will have to delete the old version and redownload it ON STEAM), this will enable you to play. When you do, the game will launch and you will be able to add your account, change your name, and chat.
Just ignore that Steam is a literal health hazard for some people and this is an unacceptable solution for people who explicitly bought the game NOT on Steam because we want the game NOT on Steam because Steam is NOT a valid platform to play the game on.
The itch.io download was updated 3 days ago, which SHOULD be the up-to-date version of the game.
itch.io support provides an email contact for innersloth if you need to resolve issues and don't have access to Steam. I contacted them and got an automated "your message has been received" response within an hour, it's been less than a day since I sent it and no reply yet, but the more people who reach out with the same issue, the better the chance they'll address it.
The email for support is us@innersloth.com and so far, still no reply, but small company and rather a lot of problems right now, so I'm not exactly surprised.
I can't find The Airship map. I've restarted Among Us, deleted the data, and nothing. I've had Among Us downloaded for a long time. Do I have to pay for the map to be installed on the game? Please help me.
the airship and the avatar customisation is cool but I hate the fact that I can’t change my name (also I accidentally clicked randomise name so now I’m stuck on Naivenose). And that we can’t chat properly.
are we just f((ked if we play on itch? unsupported platform. theres no way to change birthday, cant make an account, and we got charged more than every other app that supports the game...
the only thing that worked for me was making a steam account using the 'claim steam key' when you click the download Among Us at the top of the screen. You have to link the purchased game from itch.io to Steam in order for the game to run with an account. Use the 'Game' tab on Steam and 'Activate a Product on Steam' to download the game. You should be able to launch the game on Steam and make an account.
i cant create a account ! it says that i'm on a unsupported platform, someone please help! i have also updated the game. it keeps saying try again later, its now the 3rd day.
the only thing that worked for me was making a steam account using the 'claim steam key' when you click the download Among Us at the top of the screen. You have to link the purchased game from itch.io to Steam in order for the game to run with an account. Use the 'Game' tab on Steam and 'Activate a Product on Steam' to download the game to Steam. You should be able to launch the game on Steam and link your account to it.
ummm what the heck i spent all this time trying to get the whole thing to download and i even tweeted about it, yet it wont load?! like huh????? guys please fix this i sued ti play the game evry day and now theres so many bugs and it wont download
soooo the airship is out yay but umm the new update kinda sucks some people cant play due to accounts and some people cant play due to not being able 2 choose there own freaking name and can only use quic chat like bruh now innersloth just torcher these people >:( like fr fr
ok so i have found a few glitches but they have been fixed but plz make a friending system i so badly wanna play as someone from gametoons and with someone else playing as a character from gametoons and plz make quick chat an option only but i love this game but i would love a friending system and make quick chat an option and make chat sensors stronger for younger kids at least and plz make free play a little more fun
I was trying to play with the new update among us, but my character and everyone else I play with is a pink glitchy blob, is this a temporary glitch? If so, please fix it fast because I have not been able to play any among us properly. Some other people have had this problem with the new update and don't know what's happening so I decided to report it to InnerSloth.
Since Itch.io is not a supported platform(apparently-), we users who bought the game on Itch cant make an account, do you know if/when itch.io will become supported?
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Bruh i was happy as hell when they announced the airship
I cannot-
I bought the game today and I can't use the account feature. Says something about an "UnsupportedPlatform" How do I fix it?
The itch.io version of the game is, without confirming it would be acceptable for users, no longer being properly supported.
They are offering Steam keys to any itch.io owners and that version is fully supported, but that doesn't help customers who can't use Steam (due to it having been a known health hazard for the past 18 months with Valve refusing to fix it).
how do I get a steam key
If you bought the game on PC, go to your download page and there's a link for it.
thank you for your help. I really appreciate it!
How I cant change my name is really bugging me! I've been crying for the past days because of this- not literally but I have cried because of it- its also not letting me Log in on mobile- pls fix this! T^T :(
make an account
Tip: if you want to run the airship map, you need the version 2021.3.31.
THIS IS FOR PC VERSION. For anyone having issues running the Among Us because they purchased it on the itch.io site, you MUST link the purchase to your Steam account. *NOTE: you do NOT have to repurchase the game* The steps below should help you out:
1. Since you're already on this page, scroll to the top to "You Own This Game" and press the download button.
2. Scrolling down you should see a "claim steam key" click claim and you will have to put in a code given through an email address. Afterwards, you have to click that to reveal the steam key.
3. Open steam and on the top of the tab is 'Games' under the drop bar 'Activate a product on Steam'
4. Enter the steam key given from the 'Download Among US' given on the itch.io page.
5. Run the game on Steam (you will have to delete the old version and redownload it ON STEAM), this will enable you to play. When you do, the game will launch and you will be able to add your account, change your name, and chat.
Just ignore that Steam is a literal health hazard for some people and this is an unacceptable solution for people who explicitly bought the game NOT on Steam because we want the game NOT on Steam because Steam is NOT a valid platform to play the game on.
The itch.io download was updated 3 days ago, which SHOULD be the up-to-date version of the game.
what if you don't have steam
itch.io support provides an email contact for innersloth if you need to resolve issues and don't have access to Steam. I contacted them and got an automated "your message has been received" response within an hour, it's been less than a day since I sent it and no reply yet, but the more people who reach out with the same issue, the better the chance they'll address it.
Could you link the email in this thread, please?
The email for support is us@innersloth.com and so far, still no reply, but small company and rather a lot of problems right now, so I'm not exactly surprised.
Listen guys innersloth can do way better than this
For some reason, it wont let me log in to my among us account. Without my account, it wont let me free chat.
I can't find The Airship map. I've restarted Among Us, deleted the data, and nothing. I've had Among Us downloaded for a long time. Do I have to pay for the map to be installed on the game? Please help me.
Did you re-download it? Because you probably need to download the updated version, the game doesn't update itself.
the airship and the avatar customisation is cool but I hate the fact that I can’t change my name (also I accidentally clicked randomise name so now I’m stuck on Naivenose). And that we can’t chat properly.
innersloth has made the worst update possible,i cant type and i cant sign in meaning i cant change my name which really sucks i hope they fix this
You can Log in. It just doesn't work on PC. it works on Mac though.
how on Mac??
are we just f((ked if we play on itch? unsupported platform. theres no way to change birthday, cant make an account, and we got charged more than every other app that supports the game...
unsupported platform isnt even on the list of bug fixes
so that must mean
its not a bug??
the only thing that worked for me was making a steam account using the 'claim steam key' when you click the download Among Us at the top of the screen. You have to link the purchased game from itch.io to Steam in order for the game to run with an account. Use the 'Game' tab on Steam and 'Activate a Product on Steam' to download the game. You should be able to launch the game on Steam and make an account.
i feel like ive been stolen from... why wont innersloth help us
I loved the new update! but theres two things 1. I CANT TYPE!!!! 2. it wont let me log in so i have to play offline please fix this
add space station info among us
I really hate this update! 😡😡😡🤬🤬
oh im sorry to tell you that you are running it from a file and you cant play, buy it on steam. :(
i cant create a account ! it says that i'm on a unsupported platform, someone please help! i have also updated the game. it keeps saying try again later, its now the 3rd day.
help.
OMG SAME FINALLY SOMEONE HAS THE SAME PROBLEM AS ME
are you playing on itch
yes
the only thing that worked for me was making a steam account using the 'claim steam key' when you click the download Among Us at the top of the screen. You have to link the purchased game from itch.io to Steam in order for the game to run with an account. Use the 'Game' tab on Steam and 'Activate a Product on Steam' to download the game to Steam. You should be able to launch the game on Steam and link your account to it.
How do I login without payment card
You are kidding me?
no
I am not able to create an account in among us error mismatched product user id
whenever i open the game it gets stuck in the loading screen on pc
same!
ummm what the heck i spent all this time trying to get the whole thing to download and i even tweeted about it, yet it wont load?! like huh????? guys please fix this i sued ti play the game evry day and now theres so many bugs and it wont download
soooo the airship is out yay but umm the new update kinda sucks some people cant play due to accounts and some people cant play due to not being able 2 choose there own freaking name and can only use quic chat like bruh now innersloth just torcher these people >:( like fr fr
Has been fixed just update game
ok so i have found a few glitches but they have been fixed but plz make a friending system i so badly wanna play as someone from gametoons and with someone else playing as a character from gametoons and plz make quick chat an option only but i love this game but i would love a friending system and make quick chat an option and make chat sensors stronger for younger kids at least and plz make free play a little more fun
yeah uh they did it so no more hackers
yeah that makes sense-
I was trying to play with the new update among us, but my character and everyone else I play with is a pink glitchy blob, is this a temporary glitch? If so, please fix it fast because I have not been able to play any among us properly. Some other people have had this problem with the new update and don't know what's happening so I decided to report it to InnerSloth.
I wish it was free
Since Itch.io is not a supported platform(apparently-), we users who bought the game on Itch cant make an account, do you know if/when itch.io will become supported?
It says this
Will someone please help me out here
have you updated the game? they should have fixed it by now.
me too
bro among us bugged for me teh characters are pink
same here
sound like a hacker...
if yall keep asking they arent gonna do it. its a big update. they are trying to fix everything.
its like among us dont want me to play
if there was a verafation to make an account i would still mmake an account
u know i should just quit the game
@innersloth pls fix this account plz
and the pink blob glitch
pls
how do i use guest mode anybody know how to?
if they fix it i wont
maybe i should delete...
maybe..