The itch.io version also comes with a Steam key. You can find it on your download page for the game. You don't need to repurchase the game. Doesn't help the growing numbers of users who are avoiding Steam,though. Which particularly sucks for those who are forced to do so because Valve turned their client into a health hazard for some people with migraines, epilepsy, vertigo and several other conditions and have knowingly refused to fix it for over 18 months now.
According to a comment about a day ago here, the devs supposedly said on Discord that the itch.io version of the game is no longer being supported. Haven't seen any official source for that myself, but given the existence of an error saying that, it would seem logical that they would only put an "unsupported version" message into the code if they intended to stop supporting something.
I've contacted them using the email address I was given by the itch.io support page (us@innersloth.com). That got an automated "we've received your message" reply straight away, but it's been almost 4 days since I sent the message without a reply yet.
I've seen mention of a different email address being used by support (support@innersloth.com) in the comments here as well, and have re-sent my email to that address today. Hopefully one of these messages will get a response soon.
I KNOW HOW TO FIX IT DUDE. Every Itch download comes with a Steam key. Go to download Among Us, get the steam key, install steam if you haven't already, put in the key, and hit play.
Unless you have reason not to use Steam (which there are a few reasons for, incluing it having been a known health hazard for some people for a year and a half now). That doesn't "fix" it, it provides a (bad) workaround.
It's triggering migraines, epilepsy, vertigo and some other conditions for people ever since the big revamp of the UI in late 2019. In spite of knowing it's a problem since a few days after the update, the only thing Valve has done which relates to the problem has been to block access to the only safe workaround that existed.
My son updated and re-installed the new Among Us map. Now we have purple blobs as the characters. Does anyone know why or what needs to be done. My son uses a chromebook, it's the newest version of the chromebook. TIA!
Hello! To fix this problem: as you know you have a steam key, so if steams not installed you should need to have it. You can play it on Steam, but not itch.io. Recently i think they said theyre not using itch.io for users to be downloading it and buying it on there.
The reason Among Us isn't free for PC is because the devs need to pay for the servers that allow you to play online with people around the globe. Servers cost a lot of money, and the best multiplayer games use good hard-working expensive servers. So that's why Among Us isn't free for PC. It's because of server costs.
It wont work, you probably need a android because aswell since an apple product (mac) cant buy the game, thats also why apple phones won work. Atleast i think
hi there my friend bought a new laptop and bought and installed on windows10 among us v2021.3.21m. when she tries to join our game, she gets an error message "incorrect version....this room was made with among us v2021.3.5.0" what can she do?
1. You have an "edit" button which would have been more sensible than double-posting.
2. You could also have replied to your own message to add that you're on windows.
3. There are at least 3 storefronts you could have bought the game from. Assuming you're on itch.io (since this is where you're posting), the game doesn't auto-update, you have to go to the top of the page and download the up-to-date version.
4. The latest update has removed features from the itch.io version, flagging it as "unsupported." Assuming Steam is an option for you (it isn't safe for some of us), the download page on itch.io also includes a Steam key.
its bought not bout and from your spelling im assuming that you didnt buy among us you probably just downloaded it from a youtube video buy the game dont try to get it for free.
If you scroll to the very top of the page, like I already said, not near the bottom of the page where there's a "buy now" button it should show a banner with "You own this game" and a download button. If it doesn't, you didn't complete the transaction, you refunded the game, or you're logged into a different account.
What does the edit button and replying to your own comment to tell people what OS you are using have to do with updating a game to play the latest update?
It has to do with the fact that the person I was commenting to had posted 2 messages in a row, one asking for help and the other, separately, listing their OS. Which is directly relevant information for the first comment, so would be better edited into that comment or at least added as a reply instead of a separate comment.
The game doesn't auto-update on itch.io - you have to re-download to get the latest version. And unfortunately, at the moment, the itch.io version doesn't actually work - flagging itself as an "unsupported" version of the game. Which is very much not ok. Obviously.
If you can use Steam (some of us can't), then on the download page, you have the option of redeeming a Steam key, so that might be an option for you?
I have updated, installed, uninstalled over and over. My character info is there but it won't let me type in the chat and I can add an acct. Somebody help!! I feel like all this should've been fixed by now!
There's been no statement that they plan to fix it, and a lot of games do move from itch to other platforms (mostly Steam) and force users onto them. I make a point of only buying games which are playable through itch, and not until I've made sure the devs plan to maintain support for the itch.io version - which seemed safe with Among Us because it's been running fine on here for years already.
Contact support about the issue, the more people that do, the more likely they are to actually treat it as a problem. I'm one of a number of buyers on itch.io who don't have the option of using Steam (Valve has known their client is a health risk for some users for over 18 months and refuse to address the problem).
← Return to game
Comments
Log in with itch.io to leave a comment.
to people who have the problem ''unsupported version'' or similar.
Itch.io is no more supported.
Bought the game here, and can't however still play it?
You may have a steam key yourself if steam's already downloaded yourself.
(If you have anymore problems you can reply and i'll try my best to anwser them..Plz dont reply like till 5PM or so in the CEST timezone)
so that means you have to buy it from steam
you'd still have a steam key
The itch.io version also comes with a Steam key. You can find it on your download page for the game. You don't need to repurchase the game. Doesn't help the growing numbers of users who are avoiding Steam,though. Which particularly sucks for those who are forced to do so because Valve turned their client into a health hazard for some people with migraines, epilepsy, vertigo and several other conditions and have knowingly refused to fix it for over 18 months now.
I love this new update
among us tweeted me and said there should be a steam ode here but ... where is it?
https://itch.io/my-purchases
click among us
then click get steam key
hello
hell-o mat-es
how are you.
E
E
e
I get an error when trying to make an account that InnerSloth has not addressed. I get:
Error: Unsupported Platform.
But all platforms are supported for accounts.
According to a comment about a day ago here, the devs supposedly said on Discord that the itch.io version of the game is no longer being supported. Haven't seen any official source for that myself, but given the existence of an error saying that, it would seem logical that they would only put an "unsupported version" message into the code if they intended to stop supporting something.
I've contacted them using the email address I was given by the itch.io support page (us@innersloth.com). That got an automated "we've received your message" reply straight away, but it's been almost 4 days since I sent the message without a reply yet.
I've seen mention of a different email address being used by support (support@innersloth.com) in the comments here as well, and have re-sent my email to that address today. Hopefully one of these messages will get a response soon.
I KNOW HOW TO FIX IT DUDE. Every Itch download comes with a Steam key. Go to download Among Us, get the steam key, install steam if you haven't already, put in the key, and hit play.
Unless you have reason not to use Steam (which there are a few reasons for, incluing it having been a known health hazard for some people for a year and a half now). That doesn't "fix" it, it provides a (bad) workaround.
How the hell is Steam a Health Hazard.
It's triggering migraines, epilepsy, vertigo and some other conditions for people ever since the big revamp of the UI in late 2019. In spite of knowing it's a problem since a few days after the update, the only thing Valve has done which relates to the problem has been to block access to the only safe workaround that existed.
My son updated and re-installed the new Among Us map. Now we have purple blobs as the characters. Does anyone know why or what needs to be done. My son uses a chromebook, it's the newest version of the chromebook. TIA!
Chromebook is a variation of the Linux operating system.
Among Us only supports Windows, so I don't really understand how your Son was able to play the Game without using Tools like WINE or Proton.
I suggest to look at this tutorial: https://beebom.com/install-play-among-us-on-chromebook/
A lot of different ways of playing the game on a chromebook are described here. Maybe one of them works for you?
Me Too! I have not been able to play among us for days I am still trying to troubleshoot!
Amogus
AMOGUS
So Among Us is technically Secret Neighbor, right?
Hey, can someone show me a solution about this error?
I don't know how to fix it, and, Innersloth is going to?
Help, please. (I'm on PC)
MY GOD! THIS IS THE ERROR INNERSLOTH HASN'T TALKED ABOUT! I have the same issue.
I THINK THAT YOU ALL NEED TO QUIT AMONG US
no u
Hello! To fix this problem: as you know you have a steam key, so if steams not installed you should need to have it. You can play it on Steam, but not itch.io. Recently i think they said theyre not using itch.io for users to be downloading it and buying it on there.
Why did they stop supporting Itch?
Who knows, maybe steams easier for them.
Is it me or The Airship image for host is the same as The Skeld? Mira and Polus images are differents. To prove I'll there are the screenshots
it is, its not just you
Not me waiting for mac
Mac wont be there for a long time. Neither will Chromebook, sadly. Dont think they wont test the game so soon
took me a while to realize that crewmate Henry and Ellie is doing the distraction dance on the thumbnail
Hey! i make a animation (a bad animation)
The reason Among Us isn't free for PC is because the devs need to pay for the servers that allow you to play online with people around the globe. Servers cost a lot of money, and the best multiplayer games use good hard-working expensive servers. So that's why Among Us isn't free for PC. It's because of server costs.
Please add Facebook account in among us
FACEBOOK???? thats a joke right?
Bruh
no safechat it sucks
then make a account
my dumb phone isn't letting me verify my apple id
It wont work, you probably need a android because aswell since an apple product (mac) cant buy the game, thats also why apple phones won work. Atleast i think
Never search for "their" on spanish!!!
me, a spanish speaker: ¿su qué?
lol
hi there
my friend bought a new laptop and bought and installed on windows10 among us v2021.3.21m. when she tries to join our game, she gets an error message "incorrect version....this room was made with among us v2021.3.5.0"
what can she do?
Update your game. And tell her to update her game too. The latest version is v2021.3.31.3.
You have to join the lobby with the same version you have. An old version can't join a new version lobby
according to the official discord, being unable to create accounts on the itch version is not a bug. we're just not supported in this version lol
Why not? And will we be supported?
Not so soon. But, you can play on steam. You probably have a key so you can
I found out about the steam key myself, and it worked. Lost all my gamepasses though. :(
I get scared
THATS A BIG SUSSY!!
and im on windows
i cant update
1. You have an "edit" button which would have been more sensible than double-posting.
2. You could also have replied to your own message to add that you're on windows.
3. There are at least 3 storefronts you could have bought the game from. Assuming you're on itch.io (since this is where you're posting), the game doesn't auto-update, you have to go to the top of the page and download the up-to-date version.
4. The latest update has removed features from the itch.io version, flagging it as "unsupported." Assuming Steam is an option for you (it isn't safe for some of us), the download page on itch.io also includes a Steam key.
its says on here "Buy Now" yet i bout it
its bought not bout and from your spelling im assuming that you didnt buy among us you probably just downloaded it from a youtube video buy the game dont try to get it for free.
If you scroll to the very top of the page, like I already said, not near the bottom of the page where there's a "buy now" button it should show a banner with "You own this game" and a download button. If it doesn't, you didn't complete the transaction, you refunded the game, or you're logged into a different account.
What does the edit button and replying to your own comment to tell people what OS you are using have to do with updating a game to play the latest update?
It has to do with the fact that the person I was commenting to had posted 2 messages in a row, one asking for help and the other, separately, listing their OS. Which is directly relevant information for the first comment, so would be better edited into that comment or at least added as a reply instead of a separate comment.
Hi I buy the game some time ago and now I dont now how to actualize in computer can u please help
When the imposter is sus 🤣🤣🤣
Amogus
i donloaded it but it wont update now wants me to buy again i need help and did not by on steam or microsoft stor
The game doesn't auto-update on itch.io - you have to re-download to get the latest version. And unfortunately, at the moment, the itch.io version doesn't actually work - flagging itself as an "unsupported" version of the game. Which is very much not ok. Obviously.
If you can use Steam (some of us can't), then on the download page, you have the option of redeeming a Steam key, so that might be an option for you?
p
when the impostor is sus! 😳😳😳
everyone is a pink blob idk whats happening
that happens when u got it on gogle play
Looks like pink sus
Photoshop????
Mobile bug
If you get this error, this means that accounts currently aren’t working on itch
when will they fix it?
Just wait
There's been no statement that they plan to fix it, and a lot of games do move from itch to other platforms (mostly Steam) and force users onto them. I make a point of only buying games which are playable through itch, and not until I've made sure the devs plan to maintain support for the itch.io version - which seemed safe with Among Us because it's been running fine on here for years already.
Contact support about the issue, the more people that do, the more likely they are to actually treat it as a problem. I'm one of a number of buyers on itch.io who don't have the option of using Steam (Valve has known their client is a health risk for some users for over 18 months and refuse to address the problem).
I hope they don't move, because then I wasted 4 bucks. Thanks
So do we contact support on Steam or on itch?
finally, someone who has the same error as me
what if the reason they added quickchat... was for console but also to force hackers to make an account because you can't ban if there's no account
That actually makes sense
It means you are trying to sign in on the same account on multiple devices. Just use other account
S̵̶̮̬͖̄͑͟U̸̫̠̰͈̕S̵̶̮̬͖̄͑͟
Sus
Lets spam "sus"
Sussy
SUS AMOGUS