Support has about a 10 day backlog on their emails.
Official documentation makes no mention of the error message returned by the itch.io version of the game.
Some players have been spreading a claim that this error has been responded to on the official Discord. The information suggests that Innersloth is deliberately not providing proper support for the itch.io version of their game going forward.
My only (so far) email response from support has not clarified if this is the case, and I am waiting for another reply, hoping it doesn't take a long to continue the conversation as it did to start it.
And an update because I got a reply. Staff confirmed that the itch.io version of the game isn't being properly supported and doesn't provide full functionality to paying customers. "Yeah we know the game still works properly elsewhere but screw this version of it in particular... oh by the way we're still selling the game on the platform we're not supporting any more" isn't really what I'd call a good look right now.
So I wasted my money on this version? If I buy it on steam, would that work? I got the same email btw telling me that among us is not supported on this platform.
Why are we lagging when the dead body was reported or the emmergency meeting was called. The bug is in the Airship and should be fixed. After a dead body is reported or a meeting is called, peoples are lagging and impostors in vent will be out of the vent which is a bug that only appears in the Airship
el juego esta genial y el nuevo mapa es re epico el unico problema que tengo es que en argentina y aqui en itch io no sale la version 2021.4.12 y solo esta la version 2021.4.2i y tengo el juego completamente comprado asi que vine a pedir que porfavor saquen la version 2021.4.12 en argentina aca captura de mi problema:
the game is great and the new map is epic the only problem I have is that in Argentina and here in itch io does not come version 2021.4.12 and only this version 2021.4.2i and I have the game completely purchased so I came to ask that please take out the version 2021.4.12 in Argentina here capture my problem:
not to mention this version is unsupported and you end up having to play on Steam to have the full game anyway. With Steam being one of the places you can get it cheaper, and not being a valid option for many people who chose to come to itch.io to avoid that abusive mess of a platform.
Will Among Us ban peoples for abusing the ban button because hosts are banning me (and also everyone) just to abuse power like a 3 year old kid. Among Us should ban peoples for 2 days if they ban peoples for no reasons
This is because Innersloth have decided not to actually support the platform we bought the game on. This time tomorrow will be a week since I contacted them the second time about the problem and I haven't heard back yet.
If Steam is an option for you (it isn't for everyone), you can claim a Steam key from the game's download page and use that version of the game instead. Obviously not a solution for people who specifically bought on itch.io because Steam isn't an option, but it might help some people.
If you don't already have a Steam account, it's free. But comes with the caveat that since 18 months ago, the Steam client has been a health risk for people with migraines, epilepsy, vertigo and a few other conditions, with Valve refusing to address the problem except by blocking access to the older (and safe) versions which were still usable for a while if you disabled auto-updates.
If you don't have any of those problems, once you have a Steam account and the client installed, you can use the "games" menu and there's an "activate a product" button which lets you enter the key.
Otherwise, get in touch with support and get a refund, then buy the game on Epic or something instead.
That's because Innersloth are no longer supporting the itch.io version of the game, and expecting everyone to move to Steam (in spite of that having been a known health hazard for some of us for ovr a year and a half)
No, it's specifically since the client came out of beta, which happened at the end of October of 2019. Look at the dates, the first topic was November 2019, and the more recent one specifically notes that it's for the new library, NOT for the beta branch of it. Any posts in what SHOULD be the appropriate space have been deleted or merged with the ones in the beta forums though, because like Valve themselves, Steam's moderators are going out of their way to avoid conversations on the topic.
I've heard a few people who are in the official Discord mention that the devs said there (and as far as I can tell, only there) that they're no longer supporting the itch.io version of the game.
If you bought on here, and if you can use Steam, the "download" button at the top of the page takes you to a page with a Steam key. Not everyone can use Steam (in my case it's been a known health hazard for 18 months and Valve still refuses to do anything except block users from having any safe workarounds we can use), but if you can, it's an option.
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Support has about a 10 day backlog on their emails.
Official documentation makes no mention of the error message returned by the itch.io version of the game.
Some players have been spreading a claim that this error has been responded to on the official Discord. The information suggests that Innersloth is deliberately not providing proper support for the itch.io version of their game going forward.
My only (so far) email response from support has not clarified if this is the case, and I am waiting for another reply, hoping it doesn't take a long to continue the conversation as it did to start it.
And an update because I got a reply. Staff confirmed that the itch.io version of the game isn't being properly supported and doesn't provide full functionality to paying customers. "Yeah we know the game still works properly elsewhere but screw this version of it in particular... oh by the way we're still selling the game on the platform we're not supporting any more" isn't really what I'd call a good look right now.
So I wasted my money on this version? If I buy it on steam, would that work? I got the same email btw telling me that among us is not supported on this platform.
This version comes with a Steam key. Look on your download page
The steam key also doesn’t work. It still gives me the same message that it’s an unsupported platform.
Did you download the game through Steam?
If you bought this version, you already have a Steam key, like Peristol said.
For some of us, though, that's not a valid solution, because Steam isn't a valid option for gaming.
Someone found secret map
That's Æ's video
yes
ESTOS MONOS SE PARECEN TELETUBBIS PARTIDOS A LA MITAD
Sus its among us sus😈😈
it is tho only because of how buggy it is plus it gets boring very fast if you played the map over and over
right
like just stop playing it bitch i fell u
Same
Why are we lagging when the dead body was reported or the emmergency meeting was called. The bug is in the Airship and should be fixed. After a dead body is reported or a meeting is called, peoples are lagging and impostors in vent will be out of the vent which is a bug that only appears in the Airship
Most likely hacker
every where i go i see it in
my dreams nightmare and irl sususususususussususususususususususususussususNO ONE CARES.
I can see that Among Us is on spanish, so I don't understand
Just deleted your reply
I translated on Google translate
the game is great and the new map is epic the only problem I have is that in Argentina and here in itch io does not come version 2021.4.12 and only this version 2021.4.2i and I have the game completely purchased so I came to ask that please take out the version 2021.4.12 in Argentina here capture my problem:
To be honest I don’t give a rats ass if this game sucks I love it and will play it forever
PERIOD MY GUY
STOP HATING AMONG US IT'S NOT DEAD NEW UPDATE IS FIXED
sus
I saw orange vent.
The itch.io version is still labelled as "unsupported". Until that's fixed, the new update isn't fixed, and I don't have the full game I paid for.
Tengo un problema es que mi celular Huawei y5p no tiene servicios de Google y no me deja crear una cuenta porfavor ayudame
DONT BUY IT ON HERE YOU CAN GET IT FOR WAAAY CHEAPER
not to mention this version is unsupported and you end up having to play on Steam to have the full game anyway. With Steam being one of the places you can get it cheaper, and not being a valid option for many people who chose to come to itch.io to avoid that abusive mess of a platform.
No you cant
you can dumbass
cu
akakkakaka
i hate the new update just comment if agree.
It's literally denied me access to core content in the game. So yes.
What content? For freechat you need a 13+ account and you can enable it in settings if it still isn't freechat
You can't create an account on the itch.io version.
I agree
i like the old among us better the chat is hard :I
Me to
Make an account and check settings.
I need an among us account now that I'm playing the nwer version of the game, but I don't know how to get that account, does anybody know how??
You have to go on to google play, make a account with google account, then launch among us.
Please use something else for the among us account system please.
Apple denies apple id in other apps like among us.
Thanks :D
Where i found it
vvvvvvvvv
Will Among Us ban peoples for abusing the ban button because hosts are banning me (and also everyone) just to abuse power like a 3 year old kid. Among Us should ban peoples for 2 days if they ban peoples for no reasons
but if they do that then the devs would have to look over thousands of servers
AMOGUS
amogus.......
amogus
amogus
amogus
amogus
amogus
please help! i keep getting error platform not supported! help! i paid for this game i expect it to work!!
This is because Innersloth have decided not to actually support the platform we bought the game on. This time tomorrow will be a week since I contacted them the second time about the problem and I haven't heard back yet.
If Steam is an option for you (it isn't for everyone), you can claim a Steam key from the game's download page and use that version of the game instead. Obviously not a solution for people who specifically bought on itch.io because Steam isn't an option, but it might help some people.
innersloth can i have among us for free my mom wont get it for me my email is amongus_free@outlook.com
You know your giving out info
I'm reporting your comment for giving your personal info (email)
MAKE THE CHAT NORMAL AGAIN. Ugh you guys made it harder for ppl to communicate
I want normal chat!!
Make an account and check settings.
Make an account and check settings.
Hi, can someone show me how to use the steam key for the game?
It has appeared a code for me below the letters:
Claim Steam key
Your purchase comes with a Steam key!
I want to create an account.
If you don't already have a Steam account, it's free. But comes with the caveat that since 18 months ago, the Steam client has been a health risk for people with migraines, epilepsy, vertigo and a few other conditions, with Valve refusing to address the problem except by blocking access to the older (and safe) versions which were still usable for a while if you disabled auto-updates.
If you don't have any of those problems, once you have a Steam account and the client installed, you can use the "games" menu and there's an "activate a product" button which lets you enter the key.
Otherwise, get in touch with support and get a refund, then buy the game on Epic or something instead.
among us more like among sus
YES
lolol dead game
Red was S U S
Nope
Red sus
i cant create account error (PlatformNotSupported)
That's because Innersloth are no longer supporting the itch.io version of the game, and expecting everyone to move to Steam (in spite of that having been a known health hazard for some of us for ovr a year and a half)
ok thanks
Where did you get that health hazard info from? Googled it and found nothing
https://steamcommunity.com/groups/SteamClientBeta/discussions/3/1658943116231004...
https://steamcommunity.com/groups/SteamClientBeta/discussions/3/2962768084999962...
There's 2 sources for you.
Isn't that just for the client beta?
No, it's specifically since the client came out of beta, which happened at the end of October of 2019. Look at the dates, the first topic was November 2019, and the more recent one specifically notes that it's for the new library, NOT for the beta branch of it. Any posts in what SHOULD be the appropriate space have been deleted or merged with the ones in the beta forums though, because like Valve themselves, Steam's moderators are going out of their way to avoid conversations on the topic.
in the inpostor is sus
saquen la version 20214,12 para itch io pls
....- ----. / ..--- ----- / -.... -.... / -.... ..-. / --... ..... / -.... . / -.... ....- / ..--- ----- / --... ----- / -.... ..-. / --... ..--- / --... ....- / -.... .---- / -.... -.-. / ..--- ----- / --... ...-- / -.... ..-. / ..--- ----- / ....- ----. / ..--- ----- / -.... ..... / -.... . / --... ....- / -.... ..... / --... ..--- / ..--- ----- / --... ----- / -.... ..-. / --... ..--- / --... ....- / -.... .---- / -.... -.-. / ..--- ----- / -.... .---- / -.... . / -.... ....- / ..--- ----- / -.... ----. / --... ....- / ..--- ----- / --... ....- / -.... ..... / -.... -.-. / -.... ..... / --... ----- / -.... ..-. / --... ..--- / --... ....- / ..--- ----- / --... ....- / -.... ..-. / ..--- ----- / ....- .---- / -.... . / -.... ..-. / --... ....- / -.... ---.. / -.... ..... / --... ..--- / ..--- ----- / --... --... / -.... ..-. / --... ....- / -.... -.-. / -.... ....-
This is a morse code, translate it and you get hexa, translate it and you get "I found portal so I enter portal and it teleport to Another world"
....- ----. / --... ....- / ..--- --... / --... ...-- / ..--- ----- / -.... ..... / -.... . / -.... ....- / ..--- ----- / -.... ..-. / -.... -.... / ..--- ----- / --... --... / -.... ..-. / --... ..--- / -.... -.-. / -.... ....- / ..--- ----- / -.... ..--- / --... ..... / --... ....- / ..--- ----- / ..... ....- / -.... ---.. / -.... ..... / --... ----. / ..--- ----- / -.... .---- / --... ..--- / -.... ..... / ..--- ----- / -.... ...-- / -.... ..-. / -.... -.. / -.... ..... / ..--- ----- / -.... -.... / --... ..--- / -.... ..-. / -.... -.. / ..--- ----- / -.... ....- / -.... ----. / -.... -.. / -.... ..... / -.... . / --... ...-- / -.... ----. / -.... ..-. / -.... .
amogus
sus
maybe make this for free
cause you make money on hats and its in steam
where do I make an account? all it does is say error platform not supported. :/
I've heard a few people who are in the official Discord mention that the devs said there (and as far as I can tell, only there) that they're no longer supporting the itch.io version of the game.
If you bought on here, and if you can use Steam, the "download" button at the top of the page takes you to a page with a Steam key. Not everyone can use Steam (in my case it's been a known health hazard for 18 months and Valve still refuses to do anything except block users from having any safe workarounds we can use), but if you can, it's an option.
the new update 20214.2i is very cool :)
They ruined the game entirely. No names or speech! I used to love this game and now it’s bullshit.
U have to make an account on the main page to text. Ur talking bullshit
amog me